Typical job
Property owners report bed bug activity in
A technician inspects the affected areas and discusses what a heat treatment would involve. The crew identifies the target pest, considers the property conditions, and explains the treatment scope and occupant precautions before work is planned. The property owner gets a clearer picture of the work needed and the areas involved. Ask about preparation and access requirements so the inspection and any planned treatment can address the affected rooms.
Typical job
Residents notice a bald-faced hornet nest attached
The crew reviews the reported nest location and considers access and site conditions before determining an appropriate response. A technician explains the intended work and any safety precautions relevant to people and pets near the area. The customer learns what to keep clear while the nest is addressed and what guidance applies afterward. Avoid disturbing a nest yourself, and share its location and height when discussing the concern.
Typical job
Homeowners hear or see signs of mice
A technician inspects the reported areas, identifies the target pest, and explains the treatment plan suited to the property. The crew also discusses practical prevention steps and documents treated areas and any follow-up recommendations. The homeowner receives a defined plan rather than relying on guesswork, along with prevention guidance for the property. Mention where activity is noticed so the inspection can focus on relevant areas.