Typical job
Residents report a bald-faced hornet nest hanging
The crew checks the nest location and access conditions, then identifies the target pest before choosing an appropriate treatment. The technician explains the planned work and applicable safety directions. The property owner understands what the crew can address and what precautions apply around the treated area. Keep people away from the nest while awaiting guidance from a pest professional.
Typical job
Homeowners hear scratching in walls and suspect
A technician inspects areas connected to the reported activity, looks for signs of rodents, and identifies likely access points. The crew explains findings and discusses treatment and prevention options. The homeowner receives practical guidance on the mouse activity and areas needing attention. Noting where and when sounds occur can help the technician narrow the inspection to relevant parts of the home.