Typical job
A resident hears scratching and reports mouse
The crew checks the areas connected to the reported activity, looks for signs that help identify the pest, and explains practical treatment and prevention options suited to the property. The resident gets a clearer understanding of the activity and possible next steps. Keeping food sealed and noting where sounds occur can help focus the inspection.
Typical job
A homeowner finds a bald-faced hornet nest
A technician discusses the nest location and access concerns, then assesses the situation before recommending an appropriate response. The crew explains any precautions occupants should follow around the area. The homeowner receives guidance based on the nest and its location. Avoid disturbing the nest, and keep people and pets away while arranging an inspection.